Willowcrest in Philadelphia, PA

Willowcrest is a medicare and medicaid certified nursing home in Philadelphia, Pennsylvania. It is located in Philadelphia county at Albert Einstein Med Ctr, Philadelphia, Pennsylvania 19141. You can reach out to the office of Willowcrest via phone at (215) 456-8632. This skilled nursing facility has 44 federally certified beds with average occupancy rate of 81.36%. Its legal business name is Albert Einstein Medical Center and has the following ownership type - Non Profit - Corporation.

Willowcrest (Medicare CCN 395515) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1981 (45 years certified) and the last quality survey was conducted in January, 2026.

Contact Information

Willowcrest
Albert Einstein Med Ctr, Philadelphia, Pennsylvania 19141
(215) 456-8632

Map and Direction



Nursing Home Profile

NameWillowcrest
LocationAlbert Einstein Med Ctr, Philadelphia, Pennsylvania
Certified ByMedicare and Medicaid
No. of Certified Beds44
Occupancy Rate81.36%
Medicare ID (CCN)395515
Legal Business NameAlbert Einstein Medical Center
Ownership TypeNon Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Willowcrest in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1871592816
MatchConfirmed listed in Medicare enrollment records
Organization NameAlbert Einstein Medical Center
Doing Business AsWillowcrest
Address5501 Old York Rd, Phila, PA 19141
Phone Number215-456-6611

NPI Number1235138587
MatchPossible same name, address or phone number
Organization NameWillow Terrace
Address1 Penn Blvd, Phila, PA 19144
Phone Number215-456-6611

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Willowcrest are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Willowcrest give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Willowcrest, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day6.173.86
Registered nurse (RN) hours per resident per day1.80.69
Licensed practical nurse (LPN) hours per resident per day1.760.86
Nurse aide hours per resident per day2.612.32
Total nurse staff hours per resident per day on the weekend5.533.42
RN hours per resident per day on the weekend1.050.48
Physical therapist hours per resident per day0.430.07
Total nursing staff turnover36.2%45.8%
Registered nurse turnover43.8%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2026, plus any complaint inspections), inspectors cited Willowcrest for 6 health deficiencies (national average: 9.3). All 9 citations since 2024 are listed below.

DateDeficiencyHarm LevelStatus
Jan 5, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Feb 17, 2026
Jan 5, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 17, 2026
Jan 5, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Feb 17, 2026
Jan 5, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 17, 2026
Jan 5, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 17, 2026
Jan 5, 2026Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 17, 2026
Jan 30, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Mar 4, 2025
Jan 30, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Mar 4, 2025
Feb 8, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Mar 12, 2024

Quality of Resident Care:

These quality measures of Willowcrest, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increasedNot Available13.87
Percentage of long-stay residents who lose too much weightNot Available5.19
Percentage of long-stay residents with a catheter inserted and left in their bladderNot Available0.82
Percentage of long-stay residents with a urinary tract infectionNot Available1.59
Percentage of long-stay residents who have depressive symptomsNot Available12.8
Percentage of long-stay residents who were physically restrainedNot Available0.13
Percentage of long-stay residents experiencing one or more falls with major injuryNot Available3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccineNot Available93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine97.0782.04
Percentage of short-stay residents who newly received an antipsychotic medication0.731.56
Percentage of long-stay residents whose ability to walk independently worsenedNot Available14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medicationNot Available19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccineNot Available95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine89.8479.75
Percentage of long-stay residents with pressure ulcersNot Available4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinenceNot Available19.01
Percentage of long-stay residents who received an antipsychotic medicationNot Available15.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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