White Oak Manor - Shelby in Shelby, NC

White Oak Manor - Shelby is a medicare and medicaid certified nursing home in Shelby, North Carolina. It is located in Cleveland county at 401 N Morgan Street, Shelby, North Carolina 28150. You can reach out to the office of White Oak Manor - Shelby via phone at (704) 482-7326. This skilled nursing facility has 160 federally certified beds with average occupancy rate of 50.31%. Its legal business name is White Oak Manor Shelby Inc and has the following ownership type - For Profit - Corporation.

White Oak Manor - Shelby (Medicare CCN 345171) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1977 (47 years certified) and the last quality survey was conducted in August, 2019.

Contact Information

White Oak Manor - Shelby
401 N Morgan Street, Shelby, North Carolina 28150
(704) 482-7326

Map and Direction



Nursing Home Profile

NameWhite Oak Manor - Shelby
Location401 N Morgan Street, Shelby, North Carolina
Certified ByMedicare and Medicaid
No. of Certified Beds160
Occupancy Rate50.31%
Medicare ID (CCN)345171
Legal Business NameWhite Oak Manor Shelby Inc
Ownership TypeFor Profit - Corporation

NPI Associated with this Nursing Home:

Nursing Homes may have multiple NPI numbers. We have found possible NPI number/s associated with White Oak Manor - Shelby from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number1144066515
Organization NameNHC HEALTHCARE/SHELBY, LLC
Address401 N Morgan St, Shelby, NC 28150
Phone Number704-482-7326

NPI Number1770618720
Organization NameWHITE OAK MANOR SHELBY INC
Doing Business AsWHITE OAK MANOR SHELBY
Address401 N Morgan St, Shelby, NC 28150
Phone Number704-482-7326

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for White Oak Manor - Shelby are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care White Oak Manor - Shelby give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Complaints, Fines and Penalties:

Number of Facility Reported Incidents0
Number of Substantiated Complaints0
Number of Fines1
Total Amount of Fines in Dollars$11278
Number of Payment Denials0
Total Number of Penalties1

Patients' Stay Experience:

The resident survey data of White Oak Manor - Shelby is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased20.1814.46
Percentage of long-stay residents who lose too much weight9.895.51
Percentage of low risk long-stay residents who lose control of their bowels or bladder68.3748.41
Percentage of long-stay residents with a catheter inserted and left in their bladder0.371.79
Percentage of long-stay residents with a urinary tract infection0.912.65
Percentage of long-stay residents who have depressive symptoms0.35.05
Percentage of long-stay residents who were physically restrained00.23
Percentage of long-stay residents experiencing one or more falls with major injury1.943.36
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine93.0693.87
Percentage of long-stay residents who received an antipsychotic medication9.3714.2
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine56.0883.88
Percentage of short-stay residents who newly received an antipsychotic medication2.071.79
Percentage of long-stay residents whose ability to move independently worsened26.1417.09
Percentage of long-stay residents who received an antianxiety or hypnotic medication27.319.7
Percentage of high risk long-stay residents with pressure ulcers13.697.32
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine72.4995.98
Percentage of short-stay residents who made improvements in function64.967.99
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.8182.93

Reviews and Comments


Nursing Homes in Shelby, NC

White Oak Manor - Shelby
Location: 401 N Morgan Street, Shelby, North Carolina 28150
Phone: (704) 482-7326    
Peak Resources - Shelby
Location: 1101 North Morgan Street, Shelby, North Carolina 28150
Phone: (704) 482-5396    
Cleveland Pines
Location: 1404 N Lafayette Street, Shelby, North Carolina 28150
Phone: (980) 487-1500    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.