| Westwood Center | |
| 20 Westwood Medical Park, Bluefield, Virginia 24605 | |
| (276) 322-5439 | |
| Name | Westwood Center |
|---|---|
| Location | 20 Westwood Medical Park, Bluefield, Virginia |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 60 |
| Occupancy Rate | 87.17% |
| Medicare ID (CCN) | 495200 |
| Legal Business Name | Westwood Medical Park Operations LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Genesis Healthcare (184 nursing homes) |
| Chain Average Overall Rating | 2.4 out of 5 |
| NPI Number | 1851572374 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Westwood Medical Park Operations LLC |
| Doing Business As | Westwood Center |
| Address | Westwood Medical Park, Bluefield, VA 24605 |
| Phone Number | 276-322-5439 |
| NPI Number | 1033422027 |
| Match | Possible same name, address or phone number |
| Organization Name | Crewz LLC |
| Address | Building 20, Westwood Medical Park, Bluefield, VA 24605 |
| Phone Number | 276-322-5439 |
| NPI Number | 1295681518 |
| Match | Possible same name, address or phone number |
| Organization Name | 20 Westwood Medical Park Opco, LLC |
| Doing Business As | Westwood Medical Park Post Acute & Westwood Medical Park Assisted Livi |
| Address | 20 Westwood Medical Park, Bluefield, VA 24605 |
| Phone Number | 323-928-9445 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.8 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.51 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.25 | 0.86 |
| Nurse aide hours per resident per day | 2.03 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.29 | 3.42 |
| RN hours per resident per day on the weekend | 0.23 | 0.48 |
| Physical therapist hours per resident per day | 0.02 | 0.07 |
| Total nursing staff turnover | 61.7% | 45.8% |
| Registered nurse turnover | 88.9% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 3 |
| Total Amount of Fines in Dollars | $159,612 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 3 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Feb 27, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Past non-compliance (already corrected) |
| Aug 21, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Immediate jeopardy, isolated | Corrected by Dec 19, 2024 |
| Aug 21, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection, Complaint inspection | Actual harm, isolated | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities F0645, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 19, 2024 |
| Aug 21, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Nov 13, 2024 |
| Aug 21, 2024 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 20, 2024 |
| Aug 21, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Nov 13, 2024 |
| Oct 17, 2023 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678, Quality of Life and Care, Complaint inspection | Immediate jeopardy, isolated | Past non-compliance (already corrected) |
| Mar 20, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Immediate jeopardy, pattern | Corrected by May 12, 2023 |
| Mar 20, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by May 12, 2023 |
| Mar 20, 2023 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770, Administration, Standard inspection | Potential for harm, pattern | Corrected by May 12, 2023 |
| Mar 20, 2023 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 12, 2023 |
| Mar 20, 2023 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. F0635, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 12, 2023 |
| Mar 20, 2023 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 12, 2023 |
| Mar 20, 2023 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 12, 2023 |
| Mar 20, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 12, 2023 |
| Mar 20, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 12, 2023 |
| Mar 20, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 30, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 27.56 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 3.79 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.91 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 3.55 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 17.32 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 95.24 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 85.78 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.65 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 28.86 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 34.04 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 95.24 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 77.95 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 8.56 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 26.85 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 8.26 | 15.38 |