Northwest Healthcare Center in Baltimore, MD

Northwest Healthcare Center is a medicare and medicaid certified nursing home in Baltimore, Maryland. It is located in Baltimore City county at 4601 Pall Mall Road, Baltimore, Maryland 21215. You can reach out to the office of Northwest Healthcare Center via phone at (410) 664-5551. This skilled nursing facility has 91 federally certified beds with average occupancy rate of 91.43%. Its legal business name is Northwest SNF LLC and has the following ownership type - For Profit - Corporation. It is part of Communicare Health, a chain of 110 nursing homes.

Northwest Healthcare Center (Medicare CCN 215346) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2004 (22 years certified) and the last quality survey was conducted in January, 2026.

Contact Information

Northwest Healthcare Center
4601 Pall Mall Road, Baltimore, Maryland 21215
(410) 664-5551

Map and Direction



Nursing Home Profile

NameNorthwest Healthcare Center
Location4601 Pall Mall Road, Baltimore, Maryland
Certified ByMedicare and Medicaid
No. of Certified Beds91
Occupancy Rate91.43%
Medicare ID (CCN)215346
Legal Business NameNorthwest SNF LLC
Ownership TypeFor Profit - Corporation
ChainCommunicare Health (110 nursing homes)
Chain Average Overall Rating3.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Northwest Healthcare Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1053609800
MatchConfirmed listed in Medicare enrollment records
Organization NameNorthwest SNF LLC
Doing Business AsNorthwest Healthcare Center
Address4601 Pall Mall Rd, Baltimore, MD 21215
Phone Number410-664-5551

NPI Number1457591836
MatchPossible same name, address or phone number
Organization NameNorthwest Nursing, LLC
Doing Business AsNorthwest Nursing and Rehabilitation Center
Address4601 Pall Mall Rd, Baltimore, MD 21215
Phone Number410-664-5551

NPI Number1689612020
MatchPossible same name, address or phone number
Organization NameThi of Maryland at Northwest LLC
Doing Business AsNorthwest Health and Rehabilitation Center
Address4601 Pall Mall Rd, Baltimore, MD 21215
Phone Number410-664-5551

NPI Number1710844477
MatchPossible same name, address or phone number
Organization NameNorthwest Nursing and Rehab Center LLC
Doing Business AsNorthwest Healthcare Center
Address4601 Pall Mall Rd, Baltimore, MD 21215
Phone Number410-664-5551

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Northwest Healthcare Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Northwest Healthcare Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Northwest Healthcare Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.393.86
Registered nurse (RN) hours per resident per day0.650.69
Licensed practical nurse (LPN) hours per resident per day0.830.86
Nurse aide hours per resident per day1.912.32
Total nurse staff hours per resident per day on the weekend2.923.42
RN hours per resident per day on the weekend0.460.48
Physical therapist hours per resident per day0.020.07
Total nursing staff turnover32.9%45.8%
Registered nurse turnover46.7%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2026, plus any complaint inspections), inspectors cited Northwest Healthcare Center for 9 health deficiencies (national average: 9.3). All 30 citations since 2019 are listed below.

DateDeficiencyHarm LevelStatus
Jun 17, 2026Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedNo plan of correction
Jun 17, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedNo plan of correction
Jan 23, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 28, 2026
Jan 23, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 28, 2026
Jan 23, 2026Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
F0620, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 28, 2026
Jan 23, 2026Provide or obtain dental services for each resident.
F0791, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 28, 2026
Jan 23, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Feb 28, 2026
Jan 23, 2026Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
F0840, Administration, Standard inspection
Potential for harm, isolatedCorrected by Feb 28, 2026
Jan 23, 2026Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947, Nursing and Physician Services, Standard inspection
Potential for harm, isolatedCorrected by Feb 28, 2026
Aug 26, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Oct 22, 2024
Aug 26, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Aug 26, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Aug 26, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Aug 26, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Aug 26, 2024Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Aug 26, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Aug 26, 2024Prepare residents for a safe transfer or discharge from the nursing home.
F0624, Resident Rights, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Aug 26, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Aug 26, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Aug 26, 2024Plan the resident's discharge to meet the resident's goals and needs.
F0660, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Aug 26, 2024Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F0661, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Aug 26, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Oct 22, 2024
Jun 26, 2019Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jul 30, 2019
Jun 26, 2019Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Jul 30, 2019
Jun 26, 2019Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jul 30, 2019
Jun 26, 2019Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jul 30, 2019
Jun 26, 2019Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Jul 30, 2019
Jun 26, 2019Provide safe, appropriate pain management for a resident who requires such services.
F0697, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 30, 2019
Jun 26, 2019Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Jul 30, 2019
Jun 26, 2019Have enough outside ventilation via a window or mechanical ventilation, or both.
F0923, Environmental, Standard inspection
Minimal harm potential, widespreadCorrected by Jul 30, 2019

Quality of Resident Care:

These quality measures of Northwest Healthcare Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased11.5413.87
Percentage of long-stay residents who lose too much weight4.335.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection0.321.59
Percentage of long-stay residents who have depressive symptoms17.1912.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury1.63.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine97.7693.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine79.6382.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened9.9714.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication21.9719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine98.7795.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine72.7379.75
Percentage of long-stay residents with pressure ulcers5.224.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence24.4619.01
Percentage of long-stay residents who received an antipsychotic medication28.2115.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

Medicare's Care Compare (which replaced Nursing Home Compare in 2020) lets you compare nursing homes. It covers the star ratings, health inspections, staffing and quality of care of the nearly 15,000 nursing homes that take part in Medicare or Medicaid.

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