Neighbors - East Neighborhood (the) in Menomonie, WI - Medicare and Medicaid Certified Nursing Home

Neighbors - East Neighborhood (the) is a medicare and medicaid certified nursing home in Menomonie, Wisconsin. It is located in Dunn county at 658 Howison Circle, Menomonie, Wisconsin 54751. You can reach out to the office of Neighbors - East Neighborhood (the) via phone at (715) 232-2661. This skilled nursing facility has 46 federally certified beds with average occupancy rate of 97.17%. Its legal business name is County of Dunn and has the following ownership type - Government - County.

Neighbors - East Neighborhood (the) (Medicare CCN 525713) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2013 (13 years certified) and the last quality survey was conducted in January, 2026.

Contact Information

	Neighbors - East Neighborhood (the)
	658 Howison Circle, Menomonie, Wisconsin 54751
	(715) 232-2661

Map and Direction

Nursing Home Profile

Name	Neighbors - East Neighborhood (the)
Location	658 Howison Circle, Menomonie, Wisconsin
Certified By	Medicare and Medicaid
No. of Certified Beds	46
Occupancy Rate	97.17%
Medicare ID (CCN)	525713
Legal Business Name	County of Dunn
Ownership Type	Government - County

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Neighbors - East Neighborhood (the) in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1043653983
Match	Confirmed listed in Medicare enrollment records
Organization Name	County of Dunn
Doing Business As	The Neighbors - East
Address	658 Howison Circle, Menomonie, WI 54751
Phone Number	715-232-2661

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Neighbors - East Neighborhood (the) are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Neighbors - East Neighborhood (the) give to their patients.

Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Neighbors - East Neighborhood (the), from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing Measure	Provider	National Avg.
Total nurse staff hours per resident per day	4.09	3.86
Registered nurse (RN) hours per resident per day	0.69	0.69
Licensed practical nurse (LPN) hours per resident per day	0.52	0.86
Nurse aide hours per resident per day	2.89	2.32
Total nurse staff hours per resident per day on the weekend	3.97	3.42
RN hours per resident per day on the weekend	0.46	0.48
Physical therapist hours per resident per day	0	0.07
Total nursing staff turnover	50.8%	45.8%
Registered nurse turnover	33.3%	42.9%
Number of administrators who have left the nursing home	0	0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)	No
Number of Fines	0
Total Amount of Fines in Dollars	$0
Number of Payment Denials	0
Total Number of Penalties	0

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2026, plus any complaint inspections), inspectors cited Neighbors - East Neighborhood (the) for 5 health deficiencies (national average: 9.3). All 12 citations since 2023 are listed below.

Date	Deficiency	Harm Level	Status
Jan 7, 2026	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887, Infection Control, Standard inspection	Potential for harm, widespread	Corrected by Feb 7, 2026
Jan 7, 2026	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, pattern	Corrected by Feb 7, 2026
Jan 7, 2026	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Feb 7, 2026
Jan 7, 2026	Provide routine and 24-hour emergency dental care for each resident. F0790, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Feb 7, 2026
Oct 20, 2025	Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, isolated	Corrected by Oct 31, 2025
Sep 26, 2024	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, widespread	Corrected by Oct 26, 2024
Sep 26, 2024	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Oct 26, 2024
Sep 26, 2024	Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Oct 26, 2024
Sep 26, 2024	Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Oct 26, 2024
Feb 13, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection	Actual harm, isolated	Corrected by Mar 13, 2024
Aug 30, 2023	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, widespread	Corrected by Sep 15, 2023
Aug 30, 2023	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection	Potential for harm, pattern	Corrected by Sep 15, 2023

Quality of Resident Care:

These quality measures of Neighbors - East Neighborhood (the), from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Percentage of long-stay residents whose need for help with daily activities has increased	27.05	13.87
Percentage of long-stay residents who lose too much weight	3.08	5.19
Percentage of long-stay residents with a catheter inserted and left in their bladder	0	0.82
Percentage of long-stay residents with a urinary tract infection	1.15	1.59
Percentage of long-stay residents who have depressive symptoms	2.29	12.8
Percentage of long-stay residents who were physically restrained	0	0.13
Percentage of long-stay residents experiencing one or more falls with major injury	1.14	3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	98.86	93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	100	82.04
Percentage of short-stay residents who newly received an antipsychotic medication	Not Available	1.56
Percentage of long-stay residents whose ability to walk independently worsened	21	14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication	17.56	19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	97.73	95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	Not Available	79.75
Percentage of long-stay residents with pressure ulcers	4.33	4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	22.57	19.01
Percentage of long-stay residents who received an antipsychotic medication	11.65	15.38

Reviews and Comments

Other Nursing Homes in Menomonie, WI

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Neighbors - Central Neighborhood (the)
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Neighbors - West Neighborhood (the)
Location: 651 Howison Circle, Menomonie, Wisconsin 54751
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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

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