The Highlands Of Memphis Health & Rehabilitation in Memphis, TN

The Highlands Of Memphis Health & Rehabilitation is a medicare and medicaid certified nursing home in Memphis, Tennessee. It is located in Shelby county at 3549 Norriswood, Memphis, Tennessee 38111. You can reach out to the office of The Highlands Of Memphis Health & Rehabilitation via phone at (901) 325-7820. This skilled nursing facility has 180 federally certified beds with average occupancy rate of 71.44%. Its legal business name is Tn Mem Op Llc and has the following ownership type - For Profit - Limited Liability Company.

The Highlands Of Memphis Health & Rehabilitation (Medicare CCN 445165) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1984 (40 years certified) and the last quality survey was conducted in October, 2019.

Contact Information

The Highlands Of Memphis Health & Rehabilitation
3549 Norriswood, Memphis, Tennessee 38111
(901) 325-7820

Map and Direction



Nursing Home Profile

NameThe Highlands Of Memphis Health & Rehabilitation
Location3549 Norriswood, Memphis, Tennessee
Certified ByMedicare and Medicaid
No. of Certified Beds180
Occupancy Rate71.44%
Medicare ID (CCN)445165
Legal Business NameTn Mem Op Llc
Ownership TypeFor Profit - Limited Liability Company

NPI Associated with this Nursing Home:

Nursing Homes may have multiple NPI numbers. We have found possible NPI number/s associated with The Highlands Of Memphis Health & Rehabilitation from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number1063977072
Organization NameTN MEM OP LLC
Address3549 Norriswood Ave, Memphis, TN 38111
Phone Number901-325-7820

NPI Number1407388580
Organization NameSKYLINE OF MEMPHIS HEALTHCARE AND REHABILITATION CENTER, LLC
Doing Business AsTHE HIGHLANDS OF MEMPHIS HEALTH & REHAB
Address3549 Norriswood Ave, Memphis, TN 38111
Phone Number901-325-7820

NPI Number1740934868
Organization NameTHE BAY AT HIGHLANDS HEALTH AND REHABILITATION CENTER LLC
Doing Business AsHIGHLANDS HEALTH AND REHABILITATION CENTER
Address3549 Norriswood Ave, Memphis, TN 38111
Phone Number901-325-7820

NPI Number1831344233
Organization NameHIGHLANDS OF MEMPHIS LLC
Doing Business AsTHE HIGHLANDS OF MEMPHIS HEALTH & REHAB
Address3549 Norriswood Ave, Memphis, TN 38111
Phone Number901-325-7820

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for The Highlands Of Memphis Health & Rehabilitation are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care The Highlands Of Memphis Health & Rehabilitation give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Complaints, Fines and Penalties:

Number of Facility Reported Incidents0
Number of Substantiated Complaints0
Number of Fines3
Total Amount of Fines in Dollars$24164
Number of Payment Denials0
Total Number of Penalties3

Patients' Stay Experience:

The resident survey data of The Highlands Of Memphis Health & Rehabilitation is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased24.6714.46
Percentage of long-stay residents who lose too much weight22.855.51
Percentage of low risk long-stay residents who lose control of their bowels or bladder55.7948.41
Percentage of long-stay residents with a catheter inserted and left in their bladder3.321.79
Percentage of long-stay residents with a urinary tract infection1.472.65
Percentage of long-stay residents who have depressive symptoms05.05
Percentage of long-stay residents who were physically restrained0.220.23
Percentage of long-stay residents experiencing one or more falls with major injury0.223.36
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine41.5993.87
Percentage of long-stay residents who received an antipsychotic medication12.0714.2
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.2283.88
Percentage of short-stay residents who newly received an antipsychotic medication1.071.79
Percentage of long-stay residents whose ability to move independently worsened65.7617.09
Percentage of long-stay residents who received an antianxiety or hypnotic medication18.4619.7
Percentage of high risk long-stay residents with pressure ulcers19.147.32
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine76.6795.98
Percentage of short-stay residents who made improvements in function59.3267.99
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.4682.93

Reviews and Comments


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The Highlands Of Memphis Health & Rehabilitation
Location: 3549 Norriswood, Memphis, Tennessee 38111
Phone: (901) 325-7820    
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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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