Heron's Key in Gig Harbor, WA

Heron's Key is a medicare certified nursing home in Gig Harbor, Washington. It is located in Pierce county at 4340 Borgen Blvd Nw, Gig Harbor, Washington 98332. You can reach out to the office of Heron's Key via phone at (253) 313-0800. This skilled nursing facility has 30 federally certified beds with average occupancy rate of 53.67%. The nursing facility is classified as "Continuing Care Retirement Community" by CMS and its legal business name is Herons Key and has the following ownership type - Non Profit - Corporation.

Heron's Key (Medicare CCN 505531) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2018 (8 years certified) and the last quality survey was conducted in February, 2026.

Contact Information

Heron's Key
4340 Borgen Blvd Nw, Gig Harbor, Washington 98332
(253) 313-0800

Map and Direction



Nursing Home Profile

NameHeron's Key
Location4340 Borgen Blvd Nw, Gig Harbor, Washington
Certified ByMedicare
No. of Certified Beds30
Occupancy Rate53.67%
Medicare ID (CCN)505531
Legal Business NameHerons Key
Ownership TypeNon Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Heron's Key in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1255883831
MatchConfirmed listed in Medicare enrollment records
Organization NameHeron's Key
Address4340 Borgen Blvd, Gig Harbor, WA 98332
Phone Number253-313-0800

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Heron's Key are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Heron's Key give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Heron's Key, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day5.753.86
Registered nurse (RN) hours per resident per day1.70.69
Licensed practical nurse (LPN) hours per resident per day0.70.86
Nurse aide hours per resident per day3.352.32
Total nurse staff hours per resident per day on the weekend5.363.42
RN hours per resident per day on the weekend1.830.48
Physical therapist hours per resident per day0.290.07
Total nursing staff turnover29.6%45.8%
Registered nurse turnover44.4%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$15,015
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in February, 2026, plus any complaint inspections), inspectors cited Heron's Key for 3 health deficiencies (national average: 9.3). All 19 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Feb 13, 2026Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Mar 26, 2026
Feb 13, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 26, 2026
Feb 13, 2026Provide routine and 24-hour emergency dental care for each resident.
F0790, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 26, 2026
Nov 15, 2024Give residents a notice of rights, rules, services and charges.
F0572, Resident Rights, Standard inspection
Potential for harm, widespreadCorrected by Dec 27, 2024
Nov 15, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Dec 27, 2024
Nov 15, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Dec 27, 2024
Nov 15, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Dec 27, 2024
Nov 15, 2024Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F0559, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Dec 27, 2024
Nov 15, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Dec 27, 2024
Nov 15, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Dec 27, 2024
Nov 15, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 27, 2024
Nov 15, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 27, 2024
Nov 15, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Dec 27, 2024
Nov 15, 2024Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Standard inspection
Potential for harm, isolatedCorrected by Dec 27, 2024
Nov 15, 2024Post nurse staffing information every day.
F0732, Nursing and Physician Services, Standard inspection
Minimal harm potential, widespreadCorrected by Dec 27, 2024
Jan 8, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Feb 1, 2024
Jan 8, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Feb 1, 2024
Jan 8, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Feb 1, 2024
Aug 31, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Sep 28, 2023

Quality of Resident Care:

These quality measures of Heron's Key, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased15.3813.87
Percentage of long-stay residents who lose too much weight5.415.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection1.721.59
Percentage of long-stay residents who have depressive symptoms1.7512.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury03.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine95.5882.04
Percentage of short-stay residents who newly received an antipsychotic medication2.081.56
Percentage of long-stay residents whose ability to walk independently worsenedNot Available14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication519.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccineNot Available95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineNot Available79.75
Percentage of long-stay residents with pressure ulcers04.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence29.6919.01
Percentage of long-stay residents who received an antipsychotic medication9.3815.38

Reviews and Comments


Other Nursing Homes in Gig Harbor, WA

Cottesmore of Life Care
Location: 2909 14th Avenue Northwest, Gig Harbor, Washington 98335
Phone: (253) 851-5433    
Gig Harbor Health and Rehabilitation
Location: 3309 45th Street Court Northwest, Gig Harbor, Washington 98335
Phone: (253) 858-8688    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

Medicare's Care Compare (which replaced Nursing Home Compare in 2020) lets you compare nursing homes. It covers the star ratings, health inspections, staffing and quality of care of the nearly 15,000 nursing homes that take part in Medicare or Medicaid.

Note: Nursing homes that are not Medicare or Medicaid certified are not on Care Compare; they can be licensed by the state.

Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.