Heritage Hall West is a medicare and medicaid certified nursing home in Agawam, Massachusetts. It is located in Hampden county at
61 Cooper St, Agawam, Massachusetts 01001. You can reach out to the office of Heritage Hall West via phone at
(413) 786-8000. This skilled nursing facility has 164 federally certified beds with average occupancy rate of 54.51%. Its legal business name is 61 Cooper Street Operations Llc and has the following ownership type - For Profit - Corporation.
Heritage Hall West (Medicare CCN 225253) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1976 (48 years certified) and the last quality survey was conducted in June, 2019.
Contact Information
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Heritage Hall West |
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61 Cooper St, Agawam, Massachusetts 01001 |
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(413) 786-8000 |
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Map and Direction
Nursing Home Profile
| Name | Heritage Hall West |
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| Location | 61 Cooper St, Agawam, Massachusetts |
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| Certified By | Medicare and Medicaid |
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| No. of Certified Beds | 164 |
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| Occupancy Rate | 54.51% |
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| Medicare ID (CCN) | 225253 |
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| Legal Business Name | 61 Cooper Street Operations Llc |
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| Ownership Type | For Profit - Corporation |
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NPI Associated with this Nursing Home:
Nursing Homes may have multiple NPI numbers. We have found possible NPI number/s associated with Heritage Hall West from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.
| NPI Number | 1053353060 |
| Organization Name | GENESIS HEALTH VENTURES OF MASSACHUSETTS, INC |
| Doing Business As | HERITAGE HALL WEST |
| Address | 61 Cooper St, Agawam, MA 01001 |
| Phone Number | 413-786-8000 |
| NPI Number | 1952583775 |
| Organization Name | 61 COOPER STREET OPERATIONS LLC |
| Doing Business As | HERITAGE HALL WEST |
| Address | 61 Cooper St, Agawam, MA 01001 |
| Phone Number | 413-786-8000 |
| NPI Number | 1992482723 |
| Organization Name | AGAWAM WEST REHAB AND NURSING LLC |
| Address | 61 Cooper St, Agawam, MA 01001 |
| Phone Number | 413-294-6800 |
Quality Ratings:
Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Heritage Hall West are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Heritage Hall West give to their patients.
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: | |
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Complaints, Fines and Penalties:
| Number of Facility Reported Incidents | 0 |
| Number of Substantiated Complaints | 0 |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $47256 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 2 |
Patients' Stay Experience:
The resident survey data of Heritage Hall West is compared against the national average with the color code indicators:
Better than National Average Worse than National Average
| Experience Measure | Provider | National Avg. |
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| Percentage of long-stay residents whose need for help with daily activities has increased | 9.97 | 14.46 |
| Percentage of long-stay residents who lose too much weight | 7.67 | 5.51 |
| Percentage of low risk long-stay residents who lose control of their bowels or bladder | 65.85 | 48.41 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.62 | 1.79 |
| Percentage of long-stay residents with a urinary tract infection | 1.97 | 2.65 |
| Percentage of long-stay residents who have depressive symptoms | 0.38 | 5.05 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.23 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.85 | 3.36 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 78.09 | 93.87 |
| Percentage of long-stay residents who received an antipsychotic medication | 10.16 | 14.2 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 36.47 | 83.88 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.75 | 1.79 |
| Percentage of long-stay residents whose ability to move independently worsened | 34.53 | 17.09 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 10.78 | 19.7 |
| Percentage of high risk long-stay residents with pressure ulcers | 12.59 | 7.32 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 88.89 | 95.98 |
| Percentage of short-stay residents who made improvements in function | 55.85 | 67.99 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 69.1 | 82.93 |
Reviews and Comments
Nursing Homes in Agawam, MA
Heritage Hall SouthLocation: 65 Cooper Street, Agawam, Massachusetts 01001
Phone: (413) 786-8000 | |
Heritage Hall WestLocation: 61 Cooper St, Agawam, Massachusetts 01001
Phone: (413) 786-8000 | |
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Agawam HealthcareLocation: 1200 Suffield Street, Agawam, Massachusetts 01001
Phone: (413) 789-2200 | |
Heritage Hall NorthLocation: 55 Cooper Street, Agawam, Massachusetts 01001
Phone: (413) 786-8000 | |
Nursing Home
A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.
A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.
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