Care One at Concord in W Concord, MA - Medicare and Medicaid Certified Nursing Home

Care One at Concord is a medicare and medicaid certified nursing home in W Concord, Massachusetts. It is located in Middlesex county at 57 Old Road To Nine Acre Corner, W Concord, Massachusetts 01742. You can reach out to the office of Care One at Concord via phone at (978) 371-3400. This skilled nursing facility has 135 federally certified beds with average occupancy rate of 95.78%. Its legal business name is 57 Old Road to Nine Acre Corner Operating Company, LLC and has the following ownership type - For Profit - Corporation. It is part of Careone, a chain of 37 nursing homes.

Care One at Concord (Medicare CCN 225663) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1995 (31 years certified) and the last quality survey was conducted in January, 2026.

Contact Information

	Care One at Concord
	57 Old Road To Nine Acre Corner, W Concord, Massachusetts 01742
	(978) 371-3400

Map and Direction

Nursing Home Profile

Name	Care One at Concord
Location	57 Old Road To Nine Acre Corner, W Concord, Massachusetts
Certified By	Medicare and Medicaid
No. of Certified Beds	135
Occupancy Rate	95.78%
Medicare ID (CCN)	225663
Legal Business Name	57 Old Road to Nine Acre Corner Operating Company, LLC
Ownership Type	For Profit - Corporation
Chain	Careone (37 nursing homes)
Chain Average Overall Rating	3.4 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Care One at Concord in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1295734911
Match	Confirmed listed in Medicare enrollment records
Organization Name	57 Old Road to Nine Acre Corner Operating Company, LLC
Doing Business As	Concord Healthcare Center
Address	57 Old Road To 9 Acre Corner, Concord, MA 01742
Phone Number	978-371-3400

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Care One at Concord are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Care One at Concord give to their patients.

Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Care One at Concord, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing Measure	Provider	National Avg.
Total nurse staff hours per resident per day	3.51	3.86
Registered nurse (RN) hours per resident per day	0.3	0.69
Licensed practical nurse (LPN) hours per resident per day	1.2	0.86
Nurse aide hours per resident per day	2.01	2.32
Total nurse staff hours per resident per day on the weekend	3.24	3.42
RN hours per resident per day on the weekend	0.12	0.48
Physical therapist hours per resident per day	0.1	0.07
Total nursing staff turnover	30.1%	45.8%
Registered nurse turnover	52.6%	42.9%
Number of administrators who have left the nursing home	1	0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)	No
Number of Fines	1
Total Amount of Fines in Dollars	$7,901
Number of Payment Denials	0
Total Number of Penalties	1

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2026, plus any complaint inspections), inspectors cited Care One at Concord for 2 health deficiencies (national average: 9.3). All 6 citations since 2023 are listed below.

Date	Deficiency	Harm Level	Status
Jan 8, 2026	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection	Potential for harm, pattern	Corrected by Jan 26, 2026
Jan 8, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection	Potential for harm, isolated	Corrected by Jan 26, 2026
May 5, 2025	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, isolated	Past non-compliance (already corrected)
Jan 23, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Feb 5, 2025
Jan 23, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Feb 5, 2025
Nov 7, 2023	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection	Actual harm, isolated	Past non-compliance (already corrected)

Quality of Resident Care:

These quality measures of Care One at Concord, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Percentage of long-stay residents whose need for help with daily activities has increased	14.01	13.87
Percentage of long-stay residents who lose too much weight	2.27	5.19
Percentage of long-stay residents with a catheter inserted and left in their bladder	0	0.82
Percentage of long-stay residents with a urinary tract infection	1.45	1.59
Percentage of long-stay residents who have depressive symptoms	2.88	12.8
Percentage of long-stay residents who were physically restrained	0	0.13
Percentage of long-stay residents experiencing one or more falls with major injury	4.79	3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	81.69	93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	65.23	82.04
Percentage of short-stay residents who newly received an antipsychotic medication	1.53	1.56
Percentage of long-stay residents whose ability to walk independently worsened	17.64	14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication	23.51	19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	92.63	95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	59.49	79.75
Percentage of long-stay residents with pressure ulcers	5.74	4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	28.08	19.01
Percentage of long-stay residents who received an antipsychotic medication	28	15.38

Reviews and Comments

Other Nursing Homes in W Concord, MA

Rivercrest Long Term Care
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Phone: (978) 325-6856

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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