Bentleys Extended Care in Overland, MO

Bentleys Extended Care is a medicare and medicaid certified nursing home in Overland, Missouri. It is located in St. Louis county at 3060 Ashby Road, Overland, Missouri 63114. You can reach out to the office of Bentleys Extended Care via phone at (314) 426-0433. This skilled nursing facility has 72 federally certified beds with average occupancy rate of 72.64%. Its legal business name is Ashby Road Inc and has the following ownership type - For Profit - Corporation.

Bentleys Extended Care (Medicare CCN 265732) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2002 (24 years certified) and the last quality survey was conducted in October, 2024.

Contact Information

Bentleys Extended Care
3060 Ashby Road, Overland, Missouri 63114
(314) 426-0433

Map and Direction



Nursing Home Profile

NameBentleys Extended Care
Location3060 Ashby Road, Overland, Missouri
Certified ByMedicare and Medicaid
No. of Certified Beds72
Occupancy Rate72.64%
Medicare ID (CCN)265732
Legal Business NameAshby Road Inc
Ownership TypeFor Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Bentleys Extended Care in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1720130701
MatchConfirmed listed in Medicare enrollment records
Organization NameAshby Road Inc.
Doing Business AsBentleys Extended Care
Address3060 Ashby Rd, Saint Louis, MO 63114
Phone Number314-426-0433

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Bentleys Extended Care are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Bentleys Extended Care give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Bentleys Extended Care, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per dayNot available: the nursing home did not submit staffing data3.86
Registered nurse (RN) hours per resident per dayNot available: the nursing home did not submit staffing data0.69
Licensed practical nurse (LPN) hours per resident per dayNot available: the nursing home did not submit staffing data0.86
Nurse aide hours per resident per dayNot available: the nursing home did not submit staffing data2.32
Total nurse staff hours per resident per day on the weekendNot available: the nursing home did not submit staffing data3.42
RN hours per resident per day on the weekendNot available: the nursing home did not submit staffing data0.48
Physical therapist hours per resident per dayNot available: the nursing home did not submit staffing data0.07
Total nursing staff turnoverNot available: no valid staffing data was submitted45.8%
Registered nurse turnoverNot available: no valid staffing data was submitted42.9%
Number of administrators who have left the nursing homeNot available: no valid staffing data was submitted0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)Yes
Number of Fines1
Total Amount of Fines in Dollars$28,969
Number of Payment Denials1
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in October, 2024, plus any complaint inspections), inspectors cited Bentleys Extended Care for 31 health deficiencies (national average: 9.3). The 30 most recent of its 67 citations since 2019 are listed below.

DateDeficiencyHarm LevelStatus
May 20, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Actual harm, isolatedCorrected by Jun 14, 2026
Apr 30, 2026Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
F0728, Nursing and Physician Services, Complaint inspection
Potential for harm, patternCorrected by Jun 14, 2026
Apr 30, 2026Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Jun 14, 2026
Feb 25, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Mar 15, 2026
Feb 25, 2026Provide safe, appropriate pain management for a resident who requires such services.
F0697, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Mar 15, 2026
Dec 10, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Mar 15, 2026
Dec 10, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, patternCorrected by Feb 13, 2026
Dec 10, 2025Provide safe, appropriate pain management for a resident who requires such services.
F0697, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Mar 15, 2026
Apr 30, 2025Provide routine and 24-hour emergency dental care for each resident.
F0790, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by May 28, 2025
Feb 4, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Immediate jeopardy, isolatedCorrected by Feb 4, 2025
Feb 4, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Feb 28, 2025
Feb 4, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Feb 28, 2025
Oct 24, 2024Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851, Administration, Standard inspection
Potential for harm, widespreadCorrected by Dec 6, 2024
Oct 24, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Dec 6, 2024
Oct 24, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Nov 15, 2024
Oct 24, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Dec 6, 2024
Oct 24, 2024Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727, Nursing and Physician Services, Standard inspection
Potential for harm, patternCorrected by Nov 15, 2024
Oct 24, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Dec 6, 2024
Oct 24, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Dec 6, 2024
Oct 24, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Dec 6, 2024
Oct 24, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Dec 17, 2024
Oct 24, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883, Infection Control, Standard inspection
Potential for harm, patternCorrected by Dec 6, 2024
Oct 24, 2024Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887, Infection Control, Standard inspection
Potential for harm, patternCorrected by Dec 6, 2024
Oct 24, 2024Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947, Nursing and Physician Services, Standard inspection
Potential for harm, patternCorrected by Dec 6, 2024
Oct 24, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Dec 6, 2024
Oct 24, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Dec 6, 2024
Oct 24, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Dec 6, 2024
Oct 24, 2024Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Nov 15, 2024
Oct 24, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Nov 15, 2024
Oct 24, 2024Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Nov 15, 2024

Quality of Resident Care:

These quality measures of Bentleys Extended Care, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased26.2813.87
Percentage of long-stay residents who lose too much weight4.225.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection0.531.59
Percentage of long-stay residents who have depressive symptoms1.7412.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.553.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine88.3293.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine66.382.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened21.3514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication1219.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineNot Available79.75
Percentage of long-stay residents with pressure ulcers7.244.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence9.8619.01
Percentage of long-stay residents who received an antipsychotic medication25.3715.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

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