Autumn Lake Healthcare at Norwalk in Norwalk, CT

Autumn Lake Healthcare at Norwalk is a medicare and medicaid certified nursing home in Norwalk, Connecticut. It is located in Western Ct county at 34 Midrocks Drive, Norwalk, Connecticut 06851. You can reach out to the office of Autumn Lake Healthcare at Norwalk via phone at (203) 847-9686. This skilled nursing facility has 150 federally certified beds with average occupancy rate of 94.27%. Its legal business name is Norwalk Operations LLC and has the following ownership type - For Profit - Individual. It is part of Autumn Lake Healthcare, a chain of 59 nursing homes.

Autumn Lake Healthcare at Norwalk (Medicare CCN 075387) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1993 (33 years certified) and the last quality survey was conducted in March, 2026.

Contact Information

Autumn Lake Healthcare at Norwalk
34 Midrocks Drive, Norwalk, Connecticut 06851
(203) 847-9686

Map and Direction



Nursing Home Profile

NameAutumn Lake Healthcare at Norwalk
Location34 Midrocks Drive, Norwalk, Connecticut
Certified ByMedicare and Medicaid
No. of Certified Beds150
Occupancy Rate94.27%
Medicare ID (CCN)075387
Legal Business NameNorwalk Operations LLC
Ownership TypeFor Profit - Individual
ChainAutumn Lake Healthcare (59 nursing homes)
Chain Average Overall Rating2.8 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Autumn Lake Healthcare at Norwalk in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1154725125
MatchConfirmed listed in Medicare enrollment records
Organization NameNorwalk Operations LLC
Doing Business AsAutumn Lake Healthcare at Norwalk
Address34 Midrocks Dr, Norwalk, CT 06851
Phone Number203-847-9686

NPI Number1356629695
MatchPossible same name, address or phone number
Organization NameAurora Senior Living of Norwalk, LLC
Address34 Midrocks Dr, Norwalk, CT 06851
Phone Number410-729-8406

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Autumn Lake Healthcare at Norwalk are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Autumn Lake Healthcare at Norwalk give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Autumn Lake Healthcare at Norwalk, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.263.86
Registered nurse (RN) hours per resident per day0.380.69
Licensed practical nurse (LPN) hours per resident per day0.870.86
Nurse aide hours per resident per day2.022.32
Total nurse staff hours per resident per day on the weekend3.073.42
RN hours per resident per day on the weekend0.30.48
Physical therapist hours per resident per day0.10.07
Total nursing staff turnover29.9%45.8%
Registered nurse turnover56.3%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$12,834
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in March, 2026, plus any complaint inspections), inspectors cited Autumn Lake Healthcare at Norwalk for 14 health deficiencies (national average: 9.3). The 30 most recent of its 41 citations since 2021 are listed below.

DateDeficiencyHarm LevelStatus
Mar 17, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Apr 24, 2026
Mar 17, 2026Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Apr 24, 2026
Mar 17, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Standard inspection
Potential for harm, patternCorrected by Apr 24, 2026
Mar 17, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Apr 24, 2026
Mar 17, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Apr 24, 2026
Mar 17, 2026Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F0559, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2026
Mar 17, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2026
Mar 17, 2026Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2026
Mar 17, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2026
Mar 17, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Apr 24, 2026
Mar 17, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2026
Mar 17, 2026Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2026
Mar 17, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2026
Mar 17, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Apr 24, 2026
Mar 19, 2025Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Apr 16, 2025
Mar 19, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Apr 16, 2025
Aug 13, 2024Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Sep 21, 2024
Aug 13, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Sep 21, 2024
Jul 23, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Sep 2, 2024
Jul 23, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Sep 2, 2024
Jul 23, 2024Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Sep 2, 2024
Jul 23, 2024Honor the resident's right to manage his or her financial affairs.
F0567, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Sep 2, 2024
Jul 23, 2024Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Sep 2, 2024
Jul 23, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Sep 2, 2024
Jul 23, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Sep 2, 2024
Jul 23, 2024PASARR screening for Mental disorders or Intellectual Disabilities
F0645, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 2, 2024
Jul 23, 2024Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
F0646, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 2, 2024
Jul 23, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 2, 2024
Jul 23, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 2, 2024
Jul 23, 2024Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 2, 2024

Quality of Resident Care:

These quality measures of Autumn Lake Healthcare at Norwalk, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased12.8113.87
Percentage of long-stay residents who lose too much weight11.175.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms31.3712.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury1.163.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine99.5393.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine99.1182.04
Percentage of short-stay residents who newly received an antipsychotic medication0.81.56
Percentage of long-stay residents whose ability to walk independently worsened5.2114.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication15.0419.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine9595.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine87.8679.75
Percentage of long-stay residents with pressure ulcers1.84.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence20.2519.01
Percentage of long-stay residents who received an antipsychotic medication15.1415.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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