Mountain Valley Hospice & Palliative Care is a medicare-certified hospice facility in Pilot Mountain, North Carolina. It is a non-profit hospice and this hospice is a Freestanding Hospice. It is located at 129 Veterans Drive in Pilot Mountain, North Carolina. You can reach out to the office of Mountain Valley Hospice & Palliative Care via phone at
(336) 789-2922.
Mountain Valley Hospice & Palliative Care is first approved in January, 1990 to provide medicare and/or medicaid services and its CMS certification number (CCN) is 341546. Atlanta is the CMS Regional Office responsible for the certification of this hospice.
Hospice Profile
| Name | Mountain Valley Hospice & Palliative Care |
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| Location | 129 Veterans Drive, Pilot Mountain, North Carolina |
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| Hospice ID | 341546 |
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| Category | Freestanding Hospice |
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| Ownership Type | Voluntary Non-profit - Private |
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| Profit Type | NON-PROFIT |
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| Accreditation Provider | Accreditation Commission for Health Care (ACHC) |
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| SSA county code | 850 |
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NPI associated with this Hospice
A hospice usually have one NPI number but sometimes it may have multiple NPI numbers. We have found possible NPI number/s associated with Mountain Valley Hospice & Palliative Care from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.
| NPI Number | 1851355424 |
| Organization Name | Hospice Of Surry County, Inc. |
| Address | 401 Technology Ln Mount Airy, North Carolina, 27030 |
| Phone Number | (336)789-2922 |
Quality of Patient Care at Mountain Valley Hospice & Palliative Care
Hospice staff should discuss treatment preferences and patient beliefs and values with patients and/or caregivers. They should also identify and provide interventions to address pain, shortness of breath and constipation (caused by opioids) to improve patient comfort and quality of life. Mountain Valley Hospice & Palliative Care has the following score in these measures of patient care.
Better than National Average Worse than National Average| Quality Measure | Provider Score | National Score |
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| Patients or caregivers who were asked about treatment preferences like hospitalization and resuscitation at the beginning of hospice care | 99.9 | 98.3 |
| Patients or caregivers who were asked about their beliefs and values at the beginning of hospice care | 99.4 | 93.6 |
| Patients who were checked for pain at the beginning of hospice care | 99.4 | 93.9 |
| Patients who got a timely and thorough pain assessment when pain was identified as a problem | 73.8 | 77.7 |
| Patients who were checked for shortness of breath at the beginning of hospice care | 99.7 | 97.3 |
| Patients who got timely treatment for shortness of breath | 97.7 | 94.6 |
| Patients taking opioid pain medication who were offered care for constipation | 94.3 | 93.3 |
Services Provided by Mountain Valley Hospice & Palliative Care:
Hospice provide various services either through their own staff or through third-party arrangements. Find the list of services provided by Mountain Valley Hospice & Palliative Care below:
- By staff
- Home Health Aide Service
- Counseling Service
- Home Maker Service
- Medical Social Service
- Nursing Service
- Physician Service
- Under Arrangement
- Medical Supply Service
- Occupational Therapy
- Physical Therapy
- Short Term Inpatient care
- Speech Pathology
- Combination of Staff and Under Arrangement
- Type of Short Term Inpatient Care
Number of Full-time equivalent Employees:
Number of full time equivalent employees at Mountain Valley Hospice & Palliative Care
| Home Health Aides | 20.25 |
| Counselors | 4.75 |
| Homemakers | 8 |
| Licensed Practical or Vocational Nurses | 3 |
| Medical Social Workers | 7 |
| Physicians | 3 |
| Registered Nurses | 33.25 |
| Total Employees | 79.25 |
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Number of Full-time equivalent Volunteers:
| Physicians | 3 |
| Others | 6 |
| Total Volunteers | 9 |
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Certification Details for Mountain Valley Hospice & Palliative Care:
- June, 2007 is the initial visit of the health survey for certifications by CMS.
- It is in compliance at the time of certification survey by CMS.
- It is eligible to participate in the medicare and/or medicaid program.
- Blue Cross (south Carolina) is the Medicare Administrative Contractor (MAC), intermediary or carrier servicing this hospice.
- Current status is Active Provider.
- Reason of certification is Recertification.
- End of fiscal year is on 31, December.
Hospices in Pilot Mountain
Medicare Hospice Care
What is Hospice Care?Hospice care is a type of care and philosophy of care that focuses on the palliation of a chronically ill, terminally ill or
seriously ill patient's pain and symptoms, and attending to their emotional and spiritual needs. Care may be provided in a patient's
home or in a designated facility such as nursing home, hospital unit or freestanding hospice, with level of care and sometimes location
based upon frequent evaluation of the paients needs. The four primary levels of care provided by hospice are routine home care, continuous care,
general inpatient and respite care.
How long can one get medicare hospice care?Hospice care is for people with a life expectancy of 6 months or less (if the disease runs its normal course). If the person receiving hospice care live longer than 6 months, he or she can still get hospice care.
- A person can get hospice care for two 90-day benefit periods, followed by an unlimited number of 60-day benefit periods.
- At the start of each period, the hospice medical director or other hospice doctor must recertify that the person is terminally ill (with a life expectancy of 6 months or less). This step is must for continued hospice care.