Where The Heart Is Inc is a medicare certified home health care agency in Eads, Tennessee. It is located in Eads at 760 Great Oaks Road, Eads, Tennessee 38028. You can reach out to the office of Where The Heart Is Inc via phone at (901) 867-1556. Where The Heart Is Inc provide healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Home Health Aide. It has the following ownership type - Proprietary.
Where The Heart Is Inc is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Where The Heart Is Inc is 447577 and it was first certified by CMS in 2010 (14 years certified).
Home Healthcare Agencies may have multiple NPI numbers. We have found possible NPI number/s associated with Where The Heart Is Inc from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.
NPI Number
1225111495
Organization Name
WHERE THE HEART IS,INC
Address
760 Great Oaks Rd, Eads, TN 38028
Phone Number
901-867-1556
Quality Ratings:
Where The Heart Is Inc is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings gives you an indication of the care Where The Heart Is Inc give to their patients incomparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.
Quality Rating:
Process Quality Measures:
The below quality measures show how often Where The Heart Is Inc used best practices when caring for its patients (process measures). Where The Heart Is Inc quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often the home health team began their patients’ care in a timely manner
99.3
95.7
How often the home health team taught patients (or their family caregivers) about their drugs
99.7
98.6
How often the home health team checked patients’ risk of falling
100
99.6
How often the home health team checked patients for depression
99.7
97.4
How often the home health team made sure that their patients have received a flu shot for the current flu season.
91.2
78.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).
90.3
82.2
With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
97.8
96.4
Patient Outcome Quality Measures:
The below quality measures show whether patients with Where The Heart Is Inc improved in certain important areas of care (patient outcome). Where The Heart Is Inc quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often patients got better at walking or moving around
70.4
79.6
How often patients got better at getting in and out of bed
66
81.1
How often patients got better at bathing
69.2
82.3
How often patients’ breathing improved
71.9
82.8
How often patients’ wounds improved or healed after an operation
90.5
92.3
How often patients got better at taking their drugs correctly by mouth
61.6
75
How often home health patients had to be admitted to the hospital
11.4
15.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
13.7
13
How often physician-recommended actions to address medication issues were completely timely
93
94
Patients' Survey and Ratings:
The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency.
The total number of patients who responded in this survey for Where The Heart Is Inc are 115.
Question Type:
Rating by Patients
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency
The patient survey data of Where The Heart Is Inc is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Experience Measure
Provider
National Avg.
Percent of patients who reported that their home health team gave care in a professional way
84
88
Percent of patients who reported that their home health team communicated well with them
80
85
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
78
83
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
68
84
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
65
78
Reviews and Comments
Home Healthcare Agencies in Eads, TN
Where The Heart Is Inc Location: 760 Great Oaks Road, Eads, Tennessee 38028 Ratings: Phone: (901) 867-1556
Home Health Care
Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.
Home Healthcare Agency Compare
Home Health Compare has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements. Home Health Compare can help you or your family or friends choose a quality home health agency that has the skilled home health services you need.
Home Health Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS).
NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.