Sentara Home Care Services is a medicare certified home health care agency in Newport News, Virginia. It is located in Newport News at 11844 Rock Landing Drive Suite A, Newport News, Virginia 23606. You can reach out to the office of Sentara Home Care Services via phone at (757) 736-0700. Sentara Home Care Services provide healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Voluntary Non-profit - Other.
Sentara Home Care Services is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Sentara Home Care Services is 497294 and it was first certified by CMS in 1984 (40 years certified).
Contact Information
Sentara Home Care Services
11844 Rock Landing Drive Suite A, Newport News, Virginia 23606
Home Healthcare Agencies may have multiple NPI numbers. We have found possible NPI number/s associated with Sentara Home Care Services from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.
NPI Number
1316987704
Organization Name
SENTARA ENTERPRISES
Doing Business As
SENTARA HOME CARE SERVICES
Address
11844 Rock Landing Dr Ste A, Newport News, VA 23606
Phone Number
757-736-0700
Quality Ratings:
Sentara Home Care Services is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings gives you an indication of the care Sentara Home Care Services give to their patients incomparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.
Quality Rating:
Process Quality Measures:
The below quality measures show how often Sentara Home Care Services used best practices when caring for its patients (process measures). Sentara Home Care Services quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often the home health team began their patients’ care in a timely manner
97.5
95.7
How often the home health team taught patients (or their family caregivers) about their drugs
99.8
98.6
How often the home health team checked patients’ risk of falling
99.8
99.6
How often the home health team checked patients for depression
99.3
97.4
How often the home health team made sure that their patients have received a flu shot for the current flu season.
78.6
78.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).
82.8
82.2
With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
94.1
96.4
Patient Outcome Quality Measures:
The below quality measures show whether patients with Sentara Home Care Services improved in certain important areas of care (patient outcome). Sentara Home Care Services quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often patients got better at walking or moving around
79
79.6
How often patients got better at getting in and out of bed
86.4
81.1
How often patients got better at bathing
80.7
82.3
How often patients’ breathing improved
81.1
82.8
How often patients’ wounds improved or healed after an operation
91.3
92.3
How often patients got better at taking their drugs correctly by mouth
75
75
How often home health patients had to be admitted to the hospital
13.2
15.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
15.8
13
How often physician-recommended actions to address medication issues were completely timely
97.8
94
Patients' Survey and Ratings:
The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency.
The total number of patients who responded in this survey for Sentara Home Care Services are 244.
Question Type:
Rating by Patients
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency
The patient survey data of Sentara Home Care Services is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Experience Measure
Provider
National Avg.
Percent of patients who reported that their home health team gave care in a professional way
89
88
Percent of patients who reported that their home health team communicated well with them
89
85
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
83
83
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
86
84
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
78
78
Reviews and Comments
Home Healthcare Agencies in Newport News, VA
Personal Touch Homecare Of Va Location: 11817 Canon Blvd, Suite 300, Newport News, Virginia 23606 Ratings: Phone: (757) 595-8005
Sentara Home Care Services Location: 11844 Rock Landing Drive Suite A, Newport News, Virginia 23606 Ratings: Phone: (757) 736-0700
Riverside Home Health Location: 856 J Clyde Morris Blvd Suite C, Newport News, Virginia 23601 Ratings: Phone: (757) 594-4600
Hope In Home Care, Llc Location: 11835 Rock Landing Dr Hope Center, Newport News, Virginia 23606 Ratings: Phone: (757) 873-3410
Virginia Health Home Care Location: 1104 William Styron Square South, Newport News, Virginia 23606 Ratings: Phone: (757) 534-9222
Home Health Care
Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.
Home Healthcare Agency Compare
Home Health Compare has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements. Home Health Compare can help you or your family or friends choose a quality home health agency that has the skilled home health services you need.
Home Health Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS).
NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.