| Riverways Home Care Of Ozarks Medical Center | |
| 114 East Main Street, West Plains, Missouri 65775 | |
| (417) 256-3133 | |
| Name | Riverways Home Care Of Ozarks Medical Center |
|---|---|
| Location | 114 East Main Street, West Plains, Missouri |
| Certified By | Medicare |
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide |
| Medicare ID | 267186 |
| Ownership Type | Voluntary Non-profit - Private |
| Service Area Zip Codes | 65438, 65464, 65466, 65468, 65479, 65483, 65542, 65548, 65555, 65571, 65588, 65606, 65608, 65609, 65626, 65637, 65638, 65655, 65660, 65676, 65688, 65689, 65690, 65692, 65702, 65704, 65711, 65715, 65717, 65755, 65760, 65761, 65762, 65768, 65773, 65775, 65777, 65778, 65788, 65789, 65790, 65791, 65793 |
| NPI Number | 1740286004 |
| Organization Name | OZARKS MEDICAL CENTER |
| Doing Business As | OZARKS HEALTHCARE AT HOME (HOME HEALTH) |
| Address | 812 N Kentucky Ave, West Plains, MO 65775 |
| Phone Number | 417-256-3133 |
| Quality Rating: |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 93.5 | 95.7 |
| How often the home health team taught patients (or their family caregivers) about their drugs | 93.5 | 98.6 |
| How often the home health team checked patients’ risk of falling | 99.4 | 99.6 |
| How often the home health team checked patients for depression | 98.6 | 97.4 |
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 58.6 | 78.7 |
| How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot). | 82.1 | 82.2 |
| With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care | 81.7 | 96.4 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often patients got better at walking or moving around | 72.2 | 79.6 |
| How often patients got better at getting in and out of bed | 70.7 | 81.1 |
| How often patients got better at bathing | 71.4 | 82.3 |
| How often patients’ breathing improved | 73.5 | 82.8 |
| How often patients’ wounds improved or healed after an operation | 95.5 | 92.3 |
| How often patients got better at taking their drugs correctly by mouth | 63.5 | 75 |
| How often home health patients had to be admitted to the hospital | 15.1 | 15.4 |
| How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted | 17.2 | 13 |
| How often physician-recommended actions to address medication issues were completely timely | 91.4 | 94 |
| Question Type: | Rating by Patients |
|---|---|
| Health team gave care in a professional way | |
| Health team communicated well with them | |
| Health team discussed medicines, pain, and home safety | |
| How patients rated overall care from agency |
| Experience Measure | Provider | National Avg. |
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 88 | 88 |
| Percent of patients who reported that their home health team communicated well with them | 85 | 85 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 78 | 83 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 85 | 84 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 74 | 78 |
Riverways Home Care Of Ozarks Medical Center Location: 114 East Main Street, West Plains, Missouri 65775 Ratings: Phone: (417) 256-3133 |