| Pinnacle Senior Care | |
| 3355 Eagle Park Drive Ne, Suite 14, Grand Rapids, Michigan 49525 | |
| (616) 956-7900 | |
| Name | Pinnacle Senior Care |
|---|---|
| Location | 3355 Eagle Park Drive Ne, Suite 14, Grand Rapids, Michigan |
| Certified By | Medicare |
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide |
| Medicare ID | 237676 |
| Ownership Type | Proprietary |
| Service Area Zip Codes | 48809, 48818, 48829, 48834, 48838, 48846, 48849, 48850, 48851, 48873, 48881, 48884, 48888, 49301, 49302, 49305, 49306, 49307, 49315, 49316, 49319, 49322, 49323, 49329, 49331, 49336, 49337, 49338, 49339, 49341, 49343, 49345, 49346, 49347, 49401, 49404, 49408, 49412, 49415, 49417, 49418, 49419, 49423, 49424, 49425, 49426, 49428, 49435, 49437, 49440, 49441, 49442, 49444, 49445, 49450, 49453, 49456, 49457, 49460, 49461, 49464, 49503, 49504, 49505, 49506, 49507, 49508, 49509, 49512, 49519, 49525, 49534, 49544, 49546, 49548, 49677 |
| NPI Number | 1487606687 |
| Organization Name | FAMILY NURSE CARE II, LLC |
| Doing Business As | HARMONYCARES HOME HEALTH |
| Address | 3355 Eagle Park Dr. Ne, #104, Grand Rapids, MI 49525 |
| Phone Number | 616-956-7900 |
| Quality Rating: |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 99.7 | 95.7 |
| How often the home health team taught patients (or their family caregivers) about their drugs | 99.7 | 98.6 |
| How often the home health team checked patients’ risk of falling | 100 | 99.6 |
| How often the home health team checked patients for depression | 99.8 | 97.4 |
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 99.5 | 78.7 |
| How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot). | 99.6 | 82.2 |
| With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care | 99.2 | 96.4 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often patients got better at walking or moving around | 81.3 | 79.6 |
| How often patients got better at getting in and out of bed | 86.3 | 81.1 |
| How often patients got better at bathing | 84.1 | 82.3 |
| How often patients’ breathing improved | 89.1 | 82.8 |
| How often patients’ wounds improved or healed after an operation | - | 92.3 |
| How often patients got better at taking their drugs correctly by mouth | 85.2 | 75 |
| How often home health patients had to be admitted to the hospital | 9.2 | 15.4 |
| How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted | 18.7 | 13 |
| How often physician-recommended actions to address medication issues were completely timely | 78.3 | 94 |
| Question Type: | Rating by Patients |
|---|---|
| Health team gave care in a professional way | |
| Health team communicated well with them | |
| Health team discussed medicines, pain, and home safety | |
| How patients rated overall care from agency |
| Experience Measure | Provider | National Avg. |
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 86 | 88 |
| Percent of patients who reported that their home health team communicated well with them | 82 | 85 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 85 | 83 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 85 | 84 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 75 | 78 |
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