| Highmark Home Health, Inc | |
| 2707 E Valley Blvd, Suite 209, West Covina, California 91792 | |
| (626) 810-1957 | |
| Name | Highmark Home Health, Inc |
|---|---|
| Location | 2707 E Valley Blvd, Suite 209, West Covina, California |
| Certified By | Medicare |
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide |
| Medicare ID | 58261 |
| Ownership Type | Proprietary |
| Service Area Zip Codes | 90061, 90221, 90240, 90242, 90280, 90505, 90620, 90621, 90623, 90630, 90631, 90638, 90650, 90660, 90680, 90701, 90703, 90706, 90712, 90713, 90715, 90716, 90720, 90723, 90745, 90805, 90807, 90808, 90810, 90813, 90815, 90842, 91706, 91732, 91770, 92649, 92683, 92780, 92801, 92802, 92804, 92805, 92806, 92831, 92832, 92833, 92835, 92840, 92845, 92870 |
| NPI Number | 1982663407 |
| Organization Name | HIGHMARK HOME HEALTH, INC |
| Address | 2707 E Valley Blvd Ste 209, West Covina, CA 91792 |
| Phone Number | 626-810-1957 |
| Quality Rating: |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 100 | 95.7 |
| How often the home health team taught patients (or their family caregivers) about their drugs | 95.3 | 98.6 |
| How often the home health team checked patients’ risk of falling | 100 | 99.6 |
| How often the home health team checked patients for depression | 100 | 97.4 |
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 84.5 | 78.7 |
| How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot). | 82 | 82.2 |
| With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care | 100 | 96.4 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often patients got better at walking or moving around | 70.1 | 79.6 |
| How often patients got better at getting in and out of bed | 83.2 | 81.1 |
| How often patients got better at bathing | 73.2 | 82.3 |
| How often patients’ breathing improved | 81.6 | 82.8 |
| How often patients’ wounds improved or healed after an operation | - | 92.3 |
| How often patients got better at taking their drugs correctly by mouth | 68.6 | 75 |
| How often home health patients had to be admitted to the hospital | 13.1 | 15.4 |
| How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted | 12.5 | 13 |
| How often physician-recommended actions to address medication issues were completely timely | 91.3 | 94 |
| Question Type: | Rating by Patients |
|---|---|
| Health team gave care in a professional way | Not Available |
| Health team communicated well with them | Not Available |
| Health team discussed medicines, pain, and home safety | Not Available |
| How patients rated overall care from agency | Not Available |
| Experience Measure | Provider | National Avg. |
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 91 | 88 |
| Percent of patients who reported that their home health team communicated well with them | 92 | 85 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 84 | 83 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 100 | 84 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 73 | 78 |
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