| Healthflex Home Health Services | |
| 303 Hegenberger Road, Suite 388, Oakland, California 94621 | |
| (510) 553-1900 | |
| Name | Healthflex Home Health Services |
|---|---|
| Location | 303 Hegenberger Road, Suite 388, Oakland, California |
| Certified By | Medicare |
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide |
| Medicare ID | 59551 |
| Ownership Type | Proprietary |
| Service Area Zip Codes | 94005, 94010, 94014, 94015, 94019, 94022, 94024, 94025, 94030, 94037, 94043, 94044, 94061, 94063, 94065, 94066, 94070, 94080, 94086, 94087, 94102, 94103, 94104, 94105, 94107, 94108, 94109, 94110, 94111, 94112, 94114, 94115, 94116, 94117, 94118, 94119, 94121, 94122, 94123, 94124, 94125, 94127, 94130, 94131, 94132, 94133, 94134, 94139, 94145, 94158, 94301, 94303, 94304, 94306, 94401, 94402, 94403, 94404, 94501, 94502, 94506, 94507, 94509, 94510, 94513, 94517, 94518, 94519, 94520, 94521, 94523, 94526, 94530, 94531, 94536, 94538, 94539, 94541, 94542, 94544, 94545, 94546, 94547, 94549, 94550, 94551, 94552, 94553, 94555, 94556, 94560, 94561, 94563, 94564, 94565, 94566, 94568, 94572, 94577, 94578, 94579, 94580, 94582, 94583, 94587, 94588, 94589, 94590, 94591, 94595, 94596, 94597, 94598, 94601, 94602, 94603, 94604, 94605, 94606, 94607, 94608, 94609, 94610, 94611, 94612, 94618, 94619, 94621, 94702, 94703, 94704, 94705, 94706, 94707, 94708, 94709, 94710, 94801, 94803, 94804, 94805, 94806, 94904, 94920, 94941, 95008, 95014, 95030, 95032, 95035, 95050, 95070, 95110, 95111, 95112, 95116, 95117, 95118, 95120, 95121, 95122, 95123, 95124, 95125, 95126, 95127, 95128, 95129, 95130, 95131, 95132, 95135, 95136, 95138, 95148 |
| NPI Number | 1326399296 |
| Organization Name | HEALTHFLEX HOME HEALTH SERVICES |
| Address | 7677 Oakport St Ste 930, Oakland, CA 94621 |
| Phone Number | 510-553-1900 |
| Quality Rating: |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 99.8 | 95.7 |
| How often the home health team taught patients (or their family caregivers) about their drugs | 98.8 | 98.6 |
| How often the home health team checked patients’ risk of falling | 99.9 | 99.6 |
| How often the home health team checked patients for depression | 99.8 | 97.4 |
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 76.2 | 78.7 |
| How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot). | 91.1 | 82.2 |
| With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care | 97.5 | 96.4 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often patients got better at walking or moving around | 93.5 | 79.6 |
| How often patients got better at getting in and out of bed | 95.9 | 81.1 |
| How often patients got better at bathing | 97.3 | 82.3 |
| How often patients’ breathing improved | 100 | 82.8 |
| How often patients’ wounds improved or healed after an operation | 95.6 | 92.3 |
| How often patients got better at taking their drugs correctly by mouth | 97 | 75 |
| How often home health patients had to be admitted to the hospital | 14.3 | 15.4 |
| How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted | 14.4 | 13 |
| How often physician-recommended actions to address medication issues were completely timely | 50.8 | 94 |
| Question Type: | Rating by Patients |
|---|---|
| Health team gave care in a professional way | |
| Health team communicated well with them | |
| Health team discussed medicines, pain, and home safety | |
| How patients rated overall care from agency |
| Experience Measure | Provider | National Avg. |
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 83 | 88 |
| Percent of patients who reported that their home health team communicated well with them | 82 | 85 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 79 | 83 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 77 | 84 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 66 | 78 |
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