Gentle Home Care Services in North Andover, MA - Home Health Agency

Gentle Home Care Services is a medicare certified home health care agency in North Andover, Massachusetts. It is located in North Andover at 140 Willow Street, Unit 3, 2nd Floor, North Andover, Massachusetts 1845. You can reach out to the office of Gentle Home Care Services via phone at (978) 258-8479. Gentle Home Care Services provide healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Proprietary.

Gentle Home Care Services is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Gentle Home Care Services is 227580 and it was first certified by CMS in 2014 (10 years certified).

Name	Gentle Home Care Services
Location	140 Willow Street, Unit 3, 2nd Floor, North Andover, Massachusetts
Certified By	Medicare
Services Offered	Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide
Medicare ID	227580
Ownership Type	Proprietary
Service Area Zip Codes	1475, 1609, 1810, 1821, 1824, 1826, 1830, 1832, 1835, 1840, 1841, 1843, 1844, 1850, 1851, 1852, 1854, 1876, 1901, 1952, 1970, 2119, 2120, 2122, 2124, 2129, 2136, 2141, 2145, 2151, 2301, 2302, 2719, 2720, 2721, 2723, 2744, 2745, 2746

Home Healthcare Agencies may have multiple NPI numbers. We have found possible NPI number/s associated with Gentle Home Care Services from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.
Gentle Home Care Services is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings gives you an indication of the care Gentle Home Care Services give to their patients incomparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often Gentle Home Care Services used best practices when caring for its patients (process measures). Gentle Home Care Services quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often the home health team began their patients’ care in a timely manner	97.2	95.7
How often the home health team taught patients (or their family caregivers) about their drugs	93.1	98.6
How often the home health team checked patients’ risk of falling	100	99.6
How often the home health team checked patients for depression	100	97.4
How often the home health team made sure that their patients have received a flu shot for the current flu season.	62.9	78.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).	83.9	82.2
With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care	100	96.4

Patient Outcome Quality Measures:

The below quality measures show whether patients with Gentle Home Care Services improved in certain important areas of care (patient outcome). Gentle Home Care Services quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often patients got better at walking or moving around	68	79.6
How often patients got better at getting in and out of bed	55.2	81.1
How often patients got better at bathing	57.8	82.3
How often patients’ breathing improved	65	82.8
How often patients’ wounds improved or healed after an operation	-	92.3
How often patients got better at taking their drugs correctly by mouth	33.1	75
How often home health patients had to be admitted to the hospital	-	15.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted	-	13
How often physician-recommended actions to address medication issues were completely timely	91.7	94

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for Gentle Home Care Services are 41. Since fewer than 100 patients completed the survey, use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how Gentle Home Care Services is doing.

Question Type:	Rating by Patients
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency

The patient survey data of Gentle Home Care Services is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience Measure	Provider	National Avg.
Percent of patients who reported that their home health team gave care in a professional way	90	88
Percent of patients who reported that their home health team communicated well with them	87	85
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them	87	83
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	87	84
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family	89	78

Home Healthcare Agencies in North Andover, MA

Gentle Home Care Services Location: 140 Willow Street, Unit 3, 2nd Floor, North Andover, Massachusetts 1845 Ratings: Phone: (978) 258-8479
Blissful Homecare, Llc Location: 90 Sutton Street, Suite 3-4, North Andover, Massachusetts 1845 Ratings: Phone: (978) 725-5505
Crossway Homecare Llc Location: 30 Mass Avenue, Suite 306, North Andover, Massachusetts 1845 Ratings: NA Phone: (978) 390-0958
Pavilion Medical Home Care & Staffing, Llc Location: 451 Andover Street, Suite 211a, North Andover, Massachusetts 1845 Ratings: Phone: (240) 346-7488

Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Home Healthcare Agency Compare

Home Health Compare has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements. Home Health Compare can help you or your family or friends choose a quality home health agency that has the skilled home health services you need.

Home Health Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS).

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.