Gentiva Health Services in Kernersville, NC - Home Health Agency

Gentiva Health Services is a medicare certified home health care agency in Kernersville, North Carolina. It is located in Kernersville at 720 Parke Centre Suite B, Kernersville, North Carolina 27284. You can reach out to the office of Gentiva Health Services via phone at (336) 564-0185. Gentiva Health Services provide healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Proprietary.

Gentiva Health Services is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Gentiva Health Services is 347227 and it was first certified by CMS in 1998 (26 years certified).

Name	Gentiva Health Services
Location	720 Parke Centre Suite B, Kernersville, North Carolina
Certified By	Medicare
Services Offered	Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide
Medicare ID	347227
Ownership Type	Proprietary
Service Area Zip Codes	27012, 27103, 27105, 27106, 27127, 27284, 27409

Home Healthcare Agencies may have multiple NPI numbers. We have found possible NPI number/s associated with Gentiva Health Services from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number	1497785133
Organization Name	CAPITAL CARE RESOURCES, LLC
Doing Business As	CENTERWELL HOME HEALTH
Address	2000 Frontis Plaza Blvd Ste 100b, Winston Salem, NC 27103
Phone Number	336-564-0185

Gentiva Health Services is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings gives you an indication of the care Gentiva Health Services give to their patients incomparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often Gentiva Health Services used best practices when caring for its patients (process measures). Gentiva Health Services quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often the home health team began their patients’ care in a timely manner	100	95.7
How often the home health team taught patients (or their family caregivers) about their drugs	93.8	98.6
How often the home health team checked patients’ risk of falling	100	99.6
How often the home health team checked patients for depression	96.8	97.4
How often the home health team made sure that their patients have received a flu shot for the current flu season.	80	78.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).	87.5	82.2
With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care	-	96.4

Patient Outcome Quality Measures:

The below quality measures show whether patients with Gentiva Health Services improved in certain important areas of care (patient outcome). Gentiva Health Services quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often patients got better at walking or moving around	75.5	79.6
How often patients got better at getting in and out of bed	73.6	81.1
How often patients got better at bathing	69.1	82.3
How often patients’ breathing improved	66.1	82.8
How often patients’ wounds improved or healed after an operation	-	92.3
How often patients got better at taking their drugs correctly by mouth	60.5	75
How often home health patients had to be admitted to the hospital	-	15.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted	-	13
How often physician-recommended actions to address medication issues were completely timely	71.9	94

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for Gentiva Health Services are 1. Since fewer than 100 patients completed the survey, use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how Gentiva Health Services is doing.

Question Type:	Rating by Patients
Health team gave care in a professional way	Not Available
Health team communicated well with them	Not Available
Health team discussed medicines, pain, and home safety	Not Available
How patients rated overall care from agency	Not Available

The patient survey data of Gentiva Health Services is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience Measure	Provider	National Avg.
Percent of patients who reported that their home health team gave care in a professional way	74	88
Percent of patients who reported that their home health team communicated well with them	100	85
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them	50	83
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	100	84
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family	100	78

Home Healthcare Agencies in Kernersville, NC

Gentiva Health Services Location: 720 Parke Centre Suite B, Kernersville, North Carolina 27284 Ratings: Phone: (336) 564-0185
Pruitthealth At Home - Forsyth Location: 1393 Carrollton Crossing Dr, Kernersville, North Carolina 27284 Ratings: Phone: (336) 615-1491
Gentiva Health Services Location: 720 Park Centre Drive, Suite A, Kernersville, North Carolina 27284 Ratings: Phone: (336) 760-8336

Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Home Healthcare Agency Compare

Home Health Compare has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements. Home Health Compare can help you or your family or friends choose a quality home health agency that has the skilled home health services you need.

Home Health Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS).

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.