Gentiva Health Services in Hickory, NC - Home Health Agency

Gentiva Health Services is a medicare certified home health care agency in Hickory, North Carolina. It is located in Hickory at 915 Tate Blvd Se, Hickory, North Carolina 28602. You can reach out to the office of Gentiva Health Services via phone at (828) 322-6131. Gentiva Health Services provide healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Proprietary.

Gentiva Health Services is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Gentiva Health Services is 347300 and it was first certified by CMS in 1996 (28 years certified).

Name	Gentiva Health Services
Location	915 Tate Blvd Se, Hickory, North Carolina
Certified By	Medicare
Services Offered	Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide
Medicare ID	347300
Ownership Type	Proprietary
Service Area Zip Codes	27006, 27013, 27014, 27020, 27028, 27055, 28036, 28037, 28090, 28092, 28115, 28117, 28123, 28125, 28166, 28168, 28265, 28601, 28602, 28603, 28609, 28610, 28612, 28613, 28625, 28629, 28630, 28634, 28636, 28645, 28650, 28655, 28658, 28660, 28661, 28673, 28677, 28678, 28681, 28682, 28689, 29658

Home Healthcare Agencies may have multiple NPI numbers. We have found possible NPI number/s associated with Gentiva Health Services from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number	1316974272
Organization Name	CENTERWELL CERTIFIED HEALTHCARE CORP.
Doing Business As	CENTERWELL HOME HEALTH
Address	1985 Tate Blvd Se Ste 304, Hickory, NC 28602
Phone Number	828-322-6131

Gentiva Health Services is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings gives you an indication of the care Gentiva Health Services give to their patients incomparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often Gentiva Health Services used best practices when caring for its patients (process measures). Gentiva Health Services quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often the home health team began their patients’ care in a timely manner	96.8	95.7
How often the home health team taught patients (or their family caregivers) about their drugs	99.5	98.6
How often the home health team checked patients’ risk of falling	99.8	99.6
How often the home health team checked patients for depression	96.1	97.4
How often the home health team made sure that their patients have received a flu shot for the current flu season.	84.3	78.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).	89.1	82.2
With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care	97.1	96.4

Patient Outcome Quality Measures:

The below quality measures show whether patients with Gentiva Health Services improved in certain important areas of care (patient outcome). Gentiva Health Services quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often patients got better at walking or moving around	77.9	79.6
How often patients got better at getting in and out of bed	79.4	81.1
How often patients got better at bathing	82.9	82.3
How often patients’ breathing improved	85.5	82.8
How often patients’ wounds improved or healed after an operation	95.4	92.3
How often patients got better at taking their drugs correctly by mouth	71.3	75
How often home health patients had to be admitted to the hospital	13.2	15.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted	14.5	13
How often physician-recommended actions to address medication issues were completely timely	67.7	94

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for Gentiva Health Services are 333.

Question Type:	Rating by Patients
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency

The patient survey data of Gentiva Health Services is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience Measure	Provider	National Avg.
Percent of patients who reported that their home health team gave care in a professional way	91	88
Percent of patients who reported that their home health team communicated well with them	89	85
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them	83	83
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	87	84
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family	82	78

Home Healthcare Agencies in Hickory, NC

Kindred At Home Location: 1771 Tate Blvd Se Suite 102, Hickory, North Carolina 28602 Ratings: NA Phone: (828) 270-3990
Guardian Home Health Location: 100 Main Avenue Nw Suite 200, Hickory, North Carolina 28601 Ratings: Phone: (828) 324-3025
Interim Healthcare Of The Tria Location: 785 Hwy 70 Sw, Hickory, North Carolina 28602 Ratings: Phone: (704) 324-2121
Gentiva Health Services Location: 915 Tate Blvd Se, Hickory, North Carolina 28602 Ratings: Phone: (828) 322-6131

Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Home Healthcare Agency Compare

Home Health Compare has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements. Home Health Compare can help you or your family or friends choose a quality home health agency that has the skilled home health services you need.

Home Health Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS).

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.