Firsthealth Home Care in West End, NC - Home Health Agency

Firsthealth Home Care is a medicare certified home health care agency in West End, North Carolina. It is located in West End at 181 Westgate Drive Suite A, West End, North Carolina 27376. You can reach out to the office of Firsthealth Home Care via phone at (910) 295-2211. Firsthealth Home Care provide healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Medical Social Services, Home Health Aide. It has the following ownership type - Voluntary Non-profit - Private.

Firsthealth Home Care is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Firsthealth Home Care is 347230 and it was first certified by CMS in 1998 (26 years certified).

Name	Firsthealth Home Care
Location	181 Westgate Drive Suite A, West End, North Carolina
Certified By	Medicare
Services Offered	Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide
Medicare ID	347230
Ownership Type	Voluntary Non-profit - Private
Service Area Zip Codes	27208, 27209, 27229, 27242, 27281, 27306, 27325, 27330, 27331, 27332, 27341, 27356, 27371, 27376, 27505, 28315, 28326, 28327, 28350, 28355, 28370, 28373, 28374, 28379, 28382, 28387, 28388, 28394

Home Healthcare Agencies may have multiple NPI numbers. We have found possible NPI number/s associated with Firsthealth Home Care from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number	1770574766
Organization Name	FIRSTHEALTH OF THE CAROLINAS, INC
Doing Business As	FIRSTHEALTH HOME CARE
Address	251 Campground Rd Ste 100, West End, NC 27376
Phone Number	910-295-2211

Firsthealth Home Care is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings gives you an indication of the care Firsthealth Home Care give to their patients incomparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often Firsthealth Home Care used best practices when caring for its patients (process measures). Firsthealth Home Care quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often the home health team began their patients’ care in a timely manner	97.8	95.7
How often the home health team taught patients (or their family caregivers) about their drugs	99.7	98.6
How often the home health team checked patients’ risk of falling	100	99.6
How often the home health team checked patients for depression	99.2	97.4
How often the home health team made sure that their patients have received a flu shot for the current flu season.	77.4	78.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).	84.7	82.2
With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care	97.3	96.4

Patient Outcome Quality Measures:

The below quality measures show whether patients with Firsthealth Home Care improved in certain important areas of care (patient outcome). Firsthealth Home Care quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often patients got better at walking or moving around	78.3	79.6
How often patients got better at getting in and out of bed	84.2	81.1
How often patients got better at bathing	79.2	82.3
How often patients’ breathing improved	84.9	82.8
How often patients’ wounds improved or healed after an operation	96.1	92.3
How often patients got better at taking their drugs correctly by mouth	72.7	75
How often home health patients had to be admitted to the hospital	13.4	15.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted	10.8	13
How often physician-recommended actions to address medication issues were completely timely	98.4	94

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for Firsthealth Home Care are 364.

Question Type:	Rating by Patients
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency

The patient survey data of Firsthealth Home Care is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience Measure	Provider	National Avg.
Percent of patients who reported that their home health team gave care in a professional way	93	88
Percent of patients who reported that their home health team communicated well with them	91	85
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them	83	83
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	88	84
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family	87	78

Home Healthcare Agencies in West End, NC

Firsthealth Home Care Location: 181 Westgate Drive Suite A, West End, North Carolina 27376 Ratings: Phone: (910) 295-2211

Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Home Healthcare Agency Compare

Home Health Compare has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements. Home Health Compare can help you or your family or friends choose a quality home health agency that has the skilled home health services you need.

Home Health Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS).

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.