| Firstat Nursing Services-west Palm Beach | |
| 5601 Corporate Way Ste 404, West Palm Beach, Florida 33407 | |
| (561) 684-9000 | |
| Name | Firstat Nursing Services-west Palm Beach |
|---|---|
| Location | 5601 Corporate Way Ste 404, West Palm Beach, Florida |
| Certified By | Medicare |
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide |
| Medicare ID | 108009 |
| Ownership Type | Proprietary |
| Service Area Zip Codes | 33401, 33403, 33404, 33405, 33406, 33407, 33408, 33409, 33410, 33411, 33412, 33413, 33414, 33415, 33417, 33418, 33426, 33428, 33431, 33433, 33434, 33435, 33436, 33437, 33445, 33446, 33449, 33455, 33458, 33460, 33461, 33462, 33463, 33467, 33469, 33470, 33472, 33473, 33477, 33478, 33480, 33483, 33484, 33486, 33487, 33496, 33498 |
| NPI Number | 1255464210 |
| Organization Name | SANTIAGO, INC |
| Doing Business As | FIRSTAT NURSING SERVICES |
| Address | 5601 Corporate Way, Suite 404, West Palm Beach, FL 33407 |
| Phone Number | 561-684-9000 |
| NPI Number | 1780722561 |
| Organization Name | SANTIAGO, INC. |
| Doing Business As | FIRSTAT NURSING SERVICES |
| Address | 5601 Corporate Way, Suite 404, West Palm Beach, FL 33407 |
| Phone Number | 561-684-9000 |
| Quality Rating: |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 94.5 | 95.7 |
| How often the home health team taught patients (or their family caregivers) about their drugs | 99 | 98.6 |
| How often the home health team checked patients’ risk of falling | 100 | 99.6 |
| How often the home health team checked patients for depression | 95.9 | 97.4 |
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 94.1 | 78.7 |
| How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot). | 89.9 | 82.2 |
| With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care | 97.6 | 96.4 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often patients got better at walking or moving around | 83.7 | 79.6 |
| How often patients got better at getting in and out of bed | 86.6 | 81.1 |
| How often patients got better at bathing | 89.4 | 82.3 |
| How often patients’ breathing improved | 83.5 | 82.8 |
| How often patients’ wounds improved or healed after an operation | 96.3 | 92.3 |
| How often patients got better at taking their drugs correctly by mouth | 78.9 | 75 |
| How often home health patients had to be admitted to the hospital | 11 | 15.4 |
| How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted | 6.9 | 13 |
| How often physician-recommended actions to address medication issues were completely timely | 93.5 | 94 |
| Question Type: | Rating by Patients |
|---|---|
| Health team gave care in a professional way | |
| Health team communicated well with them | |
| Health team discussed medicines, pain, and home safety | |
| How patients rated overall care from agency |
| Experience Measure | Provider | National Avg. |
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 88 | 88 |
| Percent of patients who reported that their home health team communicated well with them | 85 | 85 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 77 | 83 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 82 | 84 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 73 | 78 |
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