Family Care Support Program in Jacksonville, FL - Home Health Agency

Family Care Support Program is a medicare certified home health care agency in Jacksonville, Florida. It is located in Jacksonville at 11401 Old Saint Augustine Rd, Jacksonville, Florida 32258. You can reach out to the office of Family Care Support Program via phone at (904) 288-7851. Family Care Support Program provide healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Voluntary Non-profit - Private.

Family Care Support Program is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Family Care Support Program is 683109 and it was first certified by CMS in 2013 (11 years certified).

Contact Information

Family Care Support Program
11401 Old Saint Augustine Rd, Jacksonville, Florida 32258
(904) 288-7851

Map and Direction



Home Healthcare Agency Profile

NameFamily Care Support Program
Location11401 Old Saint Augustine Rd, Jacksonville, Florida
Certified ByMedicare
Services OfferedNursing Care
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Medicare ID683109
Ownership TypeVoluntary Non-profit - Private
Service Area Zip Codes32081, 32207, 32216, 32217, 32223, 32256, 32257, 32258, 32259

NPI for Family Care Support Program:

Home Healthcare Agencies may have multiple NPI numbers. We have found possible NPI number/s associated with Family Care Support Program from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number1457609984
Organization NameRIVER GARDEN HEBREW HOME FOR THE AGED
Address11401 Old Saint Augustine Rd, Jacksonville, FL 32258
Phone Number904-886-8409

NPI Number1669479192
Organization NameRIVER GARDEN HEBREW HOME FOR THE AGED
Address11401 Old Saint Augustine Rd, Jacksonville, FL 32258
Phone Number904-260-1818

Quality Ratings:

Family Care Support Program is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings gives you an indication of the care Family Care Support Program give to their patients incomparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often Family Care Support Program used best practices when caring for its patients (process measures). Family Care Support Program quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
How often the home health team began their patients’ care in a timely manner10095.7
How often the home health team taught patients (or their family caregivers) about their drugs96.898.6
How often the home health team checked patients’ risk of falling10099.6
How often the home health team checked patients for depression93.397.4
How often the home health team made sure that their patients have received a flu shot for the current flu season.-78.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).96.882.2
With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care-96.4

Patient Outcome Quality Measures:

The below quality measures show whether patients with Family Care Support Program improved in certain important areas of care (patient outcome). Family Care Support Program quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
How often patients got better at walking or moving around62.879.6
How often patients got better at getting in and out of bed74.581.1
How often patients got better at bathing77.182.3
How often patients’ breathing improved89.582.8
How often patients’ wounds improved or healed after an operation-92.3
How often patients got better at taking their drugs correctly by mouth88.675
How often home health patients had to be admitted to the hospital7.215.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted2.113
How often physician-recommended actions to address medication issues were completely timely96.894

Patients' Survey and Ratings:

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency.
Survey Results are not available for Family Care Support Program

Reviews and Comments

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Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Home Healthcare Agency Compare

Home Health Compare has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements. Home Health Compare can help you or your family or friends choose a quality home health agency that has the skilled home health services you need.

Home Health Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS).

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.

Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.