Customcare Home Health Services Inc is a medicare certified home health care agency in Elk Grove, California. It is located in Elk Grove at 9826 Bond Road, Suite A, Elk Grove, California 95624. You can reach out to the office of Customcare Home Health Services Inc via phone at (916) 714-1155. Customcare Home Health Services Inc provide healthcare services in Nursing Care, Physical Therapy, Medical Social Services. It has the following ownership type - Proprietary.
Customcare Home Health Services Inc is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Customcare Home Health Services Inc is 59666 and it was first certified by CMS in 2015 (9 years certified).
Contact Information
Customcare Home Health Services Inc
9826 Bond Road, Suite A, Elk Grove, California 95624
Home Healthcare Agencies may have multiple NPI numbers. We have found possible NPI number/s associated with Customcare Home Health Services Inc from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.
NPI Number
1003055195
Organization Name
CUSTOMCARE HOME HEALTH SERVICES INC.
Address
8837 Elk Grove Blvd Ste Aandb, Elk Grove, CA 95624
Phone Number
916-714-1155
Quality Ratings:
Customcare Home Health Services Inc is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings gives you an indication of the care Customcare Home Health Services Inc give to their patients incomparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.
Quality Rating:
Process Quality Measures:
The below quality measures show how often Customcare Home Health Services Inc used best practices when caring for its patients (process measures). Customcare Home Health Services Inc quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often the home health team began their patients’ care in a timely manner
94.6
95.7
How often the home health team taught patients (or their family caregivers) about their drugs
100
98.6
How often the home health team checked patients’ risk of falling
100
99.6
How often the home health team checked patients for depression
98.9
97.4
How often the home health team made sure that their patients have received a flu shot for the current flu season.
100
78.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).
96.7
82.2
With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
100
96.4
Patient Outcome Quality Measures:
The below quality measures show whether patients with Customcare Home Health Services Inc improved in certain important areas of care (patient outcome). Customcare Home Health Services Inc quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often patients got better at walking or moving around
75.1
79.6
How often patients got better at getting in and out of bed
89.4
81.1
How often patients got better at bathing
79.4
82.3
How often patients’ breathing improved
64.2
82.8
How often patients’ wounds improved or healed after an operation
-
92.3
How often patients got better at taking their drugs correctly by mouth
69.2
75
How often home health patients had to be admitted to the hospital
19.7
15.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
18.9
13
How often physician-recommended actions to address medication issues were completely timely
97.8
94
Patients' Survey and Ratings:
The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency.
The total number of patients who responded in this survey for Customcare Home Health Services Inc are 29. Since fewer than 100 patients completed the survey, use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how Customcare Home Health Services Inc is doing.
Question Type:
Rating by Patients
Health team gave care in a professional way
Not Available
Health team communicated well with them
Not Available
Health team discussed medicines, pain, and home safety
Not Available
How patients rated overall care from agency
Not Available
The patient survey data of Customcare Home Health Services Inc is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Experience Measure
Provider
National Avg.
Percent of patients who reported that their home health team gave care in a professional way
97
88
Percent of patients who reported that their home health team communicated well with them
90
85
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
82
83
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
99
84
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
94
78
Reviews and Comments
Home Healthcare Agencies in Elk Grove, CA
Eden Home Health Location: 9299 E Stockton Blvd, Suite 10, Elk Grove, California 95624 Ratings: Phone: (916) 681-4949
Eastern Home Health, Inc Location: 9578 2nd Avenue, Suite 100, Elk Grove, California 95624 Ratings: NA Phone: (310) 816-2980
Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.
Home Healthcare Agency Compare
Home Health Compare has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements. Home Health Compare can help you or your family or friends choose a quality home health agency that has the skilled home health services you need.
Home Health Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS).
NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.