Citizens Healthcare Services Llc is a medicare certified home health care agency in Richardson, Texas. It is located in Richardson at 1401 N Central Expressway Ste 390, Richardson, Texas 75080. You can reach out to the office of Citizens Healthcare Services Llc via phone at (469) 778-0099. Citizens Healthcare Services Llc provide healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Proprietary.
Citizens Healthcare Services Llc is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Citizens Healthcare Services Llc is 747808 and it was first certified by CMS in 2012 (12 years certified).
Contact Information
Citizens Healthcare Services Llc
1401 N Central Expressway Ste 390, Richardson, Texas 75080
Home Healthcare Agencies may have multiple NPI numbers. We have found possible NPI number/s associated with Citizens Healthcare Services Llc from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.
Quality Ratings:
Citizens Healthcare Services Llc is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings gives you an indication of the care Citizens Healthcare Services Llc give to their patients incomparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.
Quality Rating:
Process Quality Measures:
The below quality measures show how often Citizens Healthcare Services Llc used best practices when caring for its patients (process measures). Citizens Healthcare Services Llc quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often the home health team began their patients’ care in a timely manner
93.5
95.7
How often the home health team taught patients (or their family caregivers) about their drugs
100
98.6
How often the home health team checked patients’ risk of falling
97.7
99.6
How often the home health team checked patients for depression
93.5
97.4
How often the home health team made sure that their patients have received a flu shot for the current flu season.
53.7
78.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).
17.8
82.2
With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
96.6
96.4
Patient Outcome Quality Measures:
The below quality measures show whether patients with Citizens Healthcare Services Llc improved in certain important areas of care (patient outcome). Citizens Healthcare Services Llc quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often patients got better at walking or moving around
35.3
79.6
How often patients got better at getting in and out of bed
39.1
81.1
How often patients got better at bathing
38.5
82.3
How often patients’ breathing improved
0.5
82.8
How often patients’ wounds improved or healed after an operation
-
92.3
How often patients got better at taking their drugs correctly by mouth
43.2
75
How often home health patients had to be admitted to the hospital
-
15.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
-
13
How often physician-recommended actions to address medication issues were completely timely
95.5
94
Patients' Survey and Ratings:
The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency.
The total number of patients who responded in this survey for Citizens Healthcare Services Llc are 6. Since fewer than 100 patients completed the survey, use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how Citizens Healthcare Services Llc is doing.
Question Type:
Rating by Patients
Health team gave care in a professional way
Not Available
Health team communicated well with them
Not Available
Health team discussed medicines, pain, and home safety
Not Available
How patients rated overall care from agency
Not Available
The patient survey data of Citizens Healthcare Services Llc is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Experience Measure
Provider
National Avg.
Percent of patients who reported that their home health team gave care in a professional way
92
88
Percent of patients who reported that their home health team communicated well with them
86
85
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
95
83
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
76
84
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
68
78
Reviews and Comments
Home Healthcare Agencies in Richardson, TX
Total Patient Care Home Health Location: 331 Melrose Drive Suite 150, Richardson, Texas 75080 Ratings: Phone: (214) 547-7496
Peace Home Health Inc Location: 1401 N. Central Expressway Suite 373, Richardson, Texas 75080 Ratings: NA Phone: (972) 744-0133
Diamond Care Health Services Llc Location: 777 South Central Expressway Suite 7e, Richardson, Texas 75080 Ratings: NA Phone: (972) 479-1888
Professional Healthcare Services Location: 811 South Central Expressway Suite 515, Richardson, Texas 75080 Ratings: NA Phone: (972) 918-0700
Home Health Care
Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.
Home Healthcare Agency Compare
Home Health Compare has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements. Home Health Compare can help you or your family or friends choose a quality home health agency that has the skilled home health services you need.
Home Health Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS).
NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.