| Baystate Home Health | |
| 50 Maple Street, P O Box 9058, Springfield, Massachusetts 1102 | |
| (413) 781-5070 | |
| Name | Baystate Home Health |
|---|---|
| Location | 50 Maple Street, P O Box 9058, Springfield, Massachusetts |
| Certified By | Medicare |
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide |
| Medicare ID | 227011 |
| Ownership Type | Voluntary Non-profit - Private |
| Service Area Zip Codes | 1001, 1002, 1004, 1007, 1008, 1009, 1010, 1011, 1012, 1013, 1020, 1021, 1022, 1027, 1028, 1029, 1030, 1031, 1033, 1034, 1035, 1036, 1037, 1038, 1039, 1040, 1050, 1053, 1056, 1057, 1060, 1062, 1069, 1070, 1071, 1072, 1073, 1075, 1077, 1079, 1080, 1081, 1082, 1083, 1085, 1086, 1089, 1092, 1094, 1095, 1096, 1098, 1101, 1103, 1104, 1105, 1106, 1107, 1108, 1109, 1116, 1118, 1119, 1128, 1129, 1138, 1151, 1223, 1243, 1253, 1521, 1531, 1535, 1585 |
| NPI Number | 1922079052 |
| Organization Name | VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND, INC. |
| Address | 50 Maple St, Springfield, MA 01103 |
| Phone Number | 413-781-5070 |
| Quality Rating: |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 96.9 | 95.7 |
| How often the home health team taught patients (or their family caregivers) about their drugs | 99.6 | 98.6 |
| How often the home health team checked patients’ risk of falling | 99.8 | 99.6 |
| How often the home health team checked patients for depression | 95.7 | 97.4 |
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 77.5 | 78.7 |
| How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot). | 78.8 | 82.2 |
| With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care | 98.6 | 96.4 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often patients got better at walking or moving around | 80 | 79.6 |
| How often patients got better at getting in and out of bed | 84.1 | 81.1 |
| How often patients got better at bathing | 81.3 | 82.3 |
| How often patients’ breathing improved | 84 | 82.8 |
| How often patients’ wounds improved or healed after an operation | 94.9 | 92.3 |
| How often patients got better at taking their drugs correctly by mouth | 75.3 | 75 |
| How often home health patients had to be admitted to the hospital | 16.9 | 15.4 |
| How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted | 13.2 | 13 |
| How often physician-recommended actions to address medication issues were completely timely | 98.7 | 94 |
| Question Type: | Rating by Patients |
|---|---|
| Health team gave care in a professional way | |
| Health team communicated well with them | |
| Health team discussed medicines, pain, and home safety | |
| How patients rated overall care from agency |
| Experience Measure | Provider | National Avg. |
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 88 | 88 |
| Percent of patients who reported that their home health team communicated well with them | 86 | 85 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 82 | 83 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 87 | 84 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 79 | 78 |
Baystate Home Health Location: 50 Maple Street, P O Box 9058, Springfield, Massachusetts 1102 Ratings: Phone: (413) 781-5070 | |
Kindred At Home Location: 2069 Roosevelt Avenue, Springfield, Massachusetts 1104 Ratings: NA Phone: (413) 733-1132 | |
Epic Health Services Location: 354 Birnie Avenue, 4th Floor, Springfield, Massachusetts 1107 Ratings: NA Phone: (413) 731-3050 | |
Multicultural Community Services Of Pioneer Valley Location: 1000 Wilbraham Road, Springfield, Massachusetts 1109 Ratings: NA Phone: (413) 782-2500 | |
International Health Solutions Location: 260 Cottage Street, Springfield, Massachusetts 1104 Ratings: Phone: (413) 734-5200 | |
Allied Health Systems Llc Location: 1145 Main St. Ste 221, Springfield, Massachusetts 1103 Ratings: Phone: (413) 733-0044 |